why I almost left the evangelicals

I have had a growing discomfort with the label “evangelical” particularly in the current environment of its more nationalistic, right leaning, personality cult here in the United States that issues propositions that overtly contradict the message of Jesus Christ. I have struggled with how closely the current western evangelical world reflects the world of German Christianity pre-World War II as described by Bonhoeffer. Bonhoeffer, and others more recently, decried the church’s inability to adequately address the abuses and distortions of hyper-nationalism he labeled rooted in static thinking.

“…static thinking is, theologically speaking, legalistic thinking….Where the worldly establishes itself as an autonomous sector, this denies the fact of the world’s being accepted in Christ, the grounding of the reality of the world in revelations reality, and there by the validity of the gospel for the whole world. The world is not perceived as reconciled by God in Christ but as a domain that is still completely subject to the demands of Christianity, or, in turn, as a sector that opposes its own law against the law of Christ. Where, on the other hand, what is Christian comes on the scene as an autonomous sector, the world is denied the community God has formed with it in Christ. A Christian law that condemns the law of the world is established here, and is led, unreconciled into battle against the world that God has reconciled to himself. As ever legalism flows into lawlessness, every nomism into antinomianism, every perfection into libertinism, So here as well. A world existing on its own, withdrawn from the law of Christ, falls prey to the severing of all bonds and to arbitrariness. A Christianity that withdraws from the world falls prey to unnaturalness, irrationality, triumphalism, and arbitrariness.”[1] (Emphasis mine.)

The so called culture wars engaged by evangelicalism has launched a battle against the world God has reconciled to God’s self with the result that evangelicals are often at a loss as to how to love their neighbor, demonstrate deliverance and healing, or walk with the wounded toward Christ because they are too busy decrying the world’s moral turpitude while ignoring their own moral impieties. There are times I have wanted to simply stop the evangelical merry go round and disembark to find a faith that exercises a practice of grace, intellectual reflection, repentance, and effective community engagement. I’m done with calls to support a particular political party or policy stands as authentication of my evangelical credentials, silence in the face of absurd parallelisms between our current president and biblical characters. I overtly reject the premise that recognizes the current president of the United States as the most Godly and biblical president I can expect to see in my life time.[2]

I ran across a book by Richard J. Mouw, former president of Fuller Theological Seminary (my alma mater) titled, Restless Faith: holding evangelical beliefs in a world of contested labels. Grand Rapids, MI: Brazos Press, 2019. Dr. Mouw asserts there are good reasons for keeping the label and not allowing rightist forces to co-opt it. My respect for Dr. Mouw’s scholarship and faith gave me pause to consider an alternative to leaving the evangelical fold and to work toward a revitalization of how we think. What follows is a summary of his main points.

Mouw grounds his definition of evangelical in David Bebbington’s four-part definition;

  • we believe in the need for conversion – making a personal commitment to Christ as Savior and Lord;
  • we hold to the Bible’s supreme authority – the sola scripture theme of the reformation;
  • we emphasize a cross-centered theology – at the heart of the gospel is the atoning work of Jesus on the cross of Calvary;
  • we insist on an active faith – not just Sunday worship, but daily discipleship

However, these four distinguishing marks need to be qualified. Mouw sees the need for a common theological label that differentiates the essential distinguishing marks from other branches of Christianity. Diagnosing the root of the challenge of how evangelicalism has been co-opted by right wing political agendas results in several hypotheses. Mouw quotes New York Times columnist Ross Douthat who sees the evangelical community is breaking apart in part because of a gap between evangelical intellectuals and the millions who worship in evangelical churches. Douthat writes,

“It could be that the views and attitudes on display in the recent support for rightist causes has really been there all along, without much of an interest in the kinds of intellectual-theological matters that have preoccupied the elites. If so, the elites will eventually go off on their own, leaving behind an evangelicalism that is ‘less intellectual, more partisan, more racially segregated’ – a movement that is in reality ‘not all that greatly changed’ from what it has actually been in the past.”[3]

Mouw doubts Douthat’s scenario. I don’t agree per se with Douthat’s characterization of thoughtful evangelicals as elites but I do agree that anti-intellectual and isolationist influences in evangelicalism have often diluted our effectiveness and placed us on the wrong side of social justice issues and in contradiction of missio Dei. The proponents of a cultural interpretation of evangelicalism (evidenced in the so-called culture wars) has made segments of the evangelical world more like syncretism than contextualism here in the west.

With an implied nod to the potential of syncretism, Mouw notes that none of us can claim to rightly have a Christian worldview. Rather he moves from a noun to a gerund i.e., the practice of Christian “worldviewing”. He commends the process of reflection as the Word illumines our way. In a proper sense evangelicalism has been in a slow process of deliberate and implied deconstruction of its assumptions about church life, community engagement, appropriate lifestyles etc., in response to the work of the Holy Spirit.

Mouw amplifies Bebbington’s concise definition through his own history of development as an evangelical. The main points that follow emerge from a combination of chapters which center around his major themes. Mouw’s insights provide a much clearer demarcation for defining evangelical over against either fundamentalism (which he doesn’t overtly define) and right leaning political persuasions.

  1. Evangelical means critically engaging faith. Raised in a fundamentalist setting that was heavy in anti-intellectualism, Mouw’s first engagement with exercising careful theological reflection was a book by Bernard Ram, A Christian View of Science and the Scripture the book spoke to his intellectual curiosity based on reason and faithHis exploration of Ram, Henry, and others in an emerging cadre of intellectuals of faith set the stage for his conclusion that he didn’t have to choose between intellect and faith. He engages a restless faith i.e., one that is willing to explore precritical ideas through the lens of a postcritical set of data and careful thinking.[4]
  2. Evangelical means believing the authority of the Scripture and doing the hermeneutical work needed to understand what it says. Mouw’s hermeneutics follows that proposed by Edward John Carnell (1959) and his presentation of the progressive revelation of the scriptures i.e., “…first the New Testament interprets the Old Testament; secondly, the Epistles interpret the gospels; thirdly, systematic passages interpret the incidental; fourthly, universal passages interpret the local; fifthly, didactic passages interpret the symbolic.” (32) A recent work by Volf and Croasmun add depth to what proper hermeneutical work is for me. They note that productive theological integration of various disciplines relies on a biblically rooted, patristically guided, ecclesially located, and publicly engaged theology, done in critical conversation with the sciences and the various disciplines of the humanities, at the center of which is the question of the flourishing life. In my observation many evangelicals do not know how to think theologically hence the move toward a fundamentalist populism that has conflated culture and the gospel.[5]
  3. Evangelical means possessing a historical grounding. “We evangelicals have inherited much from believers who ‘over time and across circumstances’ have been faithful to the gospel. When we fail to nurture those memories we can easily get caught up in ‘skimming over surfaces.’”(38) Mouw doesn’t recommend pure nostalgia, it is important to remember mistakes as well as successes – to be honest and transparent in our reflection of history so that the lessons we should carry forward are not lost in the tyranny of the urgent nor the tyranny of success and its pursuit. I add that it is helpful to read outside reflections on evangelical history as well. I found Frances Fitzgerald’s book, The Evangelicals: the struggle to shape America (2017) a helpful historical lens.
  4. Evangelicals are clear about sin in a way that avoids the trap of our self-actualization culture that sidesteps the work of the Holy Spirit on one hand and dwelling on guilty self-hood in a way that is inimical to spiritual flourishing on the other. How to engage this tension is a function of contextualization that takes seriously Hiebert’s concept of the excluded middle i.e., those issues about how we live out faith in the face of the systemic issues and challenges such as the sickness of a child, hunger, life threatening natural disasters etc. Hiebert’s concept makes room for the supernatural in facing these challenges and deals honestly with the limitations of the west’s scientific worldview in understanding the full scope of the good news of Jesus Christ.
  5. Evangelicals sing in worship and express reverence and mystery in lyrics and physical response such as the raising of hands. Communal worship is a hall mark of evangelicalism and serves as a collective theological memory in poetry and affirmation of faith. The hymnody (past and present) of evangelicalism is a significant part of theology as a mystery discerning exercise rather than a problem-solving exercise. (96) It is here that some of the messiness of theological reflection occurs. Evangelicals are not comfortable with messiness although an emerging cadre of theologians (men and women) are helping bridge the conversations we need to have on mystery. I have found it helpful to retain relationships with the liturgical traditions I grew up in who often have a much better handle on mystery.
  6. Evangelicals approach the communication of faith in a neighborly dialogue that reflects an outworking of Hiebert’s bounded and centered sets that simultaneously summons others to faith in Christ (belief as a boundary) while also observing the direction of their search (towards or away from Christ) regardless of their cultural and personal distance from Christ. This does not minimize careful accounts of doctrine but does so in a posture of empathetic learning. Hiebert’s conceptualization of centered and bounded sets was revolutionary for me. It gave me a way to reflect theologically on why I don’t approach the world with expectations that they behave like Christians before they meet Christ. I start with where they are and help and encourage their movement toward Christ and toward faith. The bounded set approach (read legalistic approach) that makes the world an enemy to be defeated only shows up the hypocrisy of withdrawal from the community around us. In every case I have see evangelicals withdraw from their community to avoid “sin” I have seen them ultimate end up in a concentrated expression of sins that nullify their calls for morality.
  7. Evangelicals expect “…regenerated hearts and minds to be clear about the truth. Confused theology – to say nothing of outright theological error – can cause serious damage in the life and mission of the church.” (116) Mouw finds challenges in both the Religious Right and conciliar ecumenism. There are issues that need fierce conversations (to borrow a phrase from Susan Scott) because they are core to the mission of God, in these evangelicals cannot be content to simply agree to disagree. But evangelicals cannot be content with division as usual, the priestly prayer of Jesus that we would be one summons us to find areas of common ground, to remnants engaged in relationships that require fierce conversations and to do so in the Character of Christ. “We need to be perplexed together. We need to rediscover the humility to be puzzled, the courage to engage the ambiguities and conundrums in our texts and look to each other to find the flashes and refractions of answers in places we least expect them.” (123)
  8. Evangelicals engage the public sphere as an active presence embodying biblical flourishing. The challenge in the rise of the religious right is that its engagement in social-political life is not particularly clear about what it means to be biblically faithful in its approach. Culture war mentality is a wrong-headed tactic. Much of evangelicalism has lost (or never had) Neo-Calvinist perspective of common grace i.e., that in the thoughts of pagan thinkers there is a strain of truth from God rooted in imago Dei. That the human mind though fallen is gifted by God and to refuse to accept truth produced by such minds is to dishonor the Spirit of God. (131) This recognizes that God never ceases God’s work among people – God’s Providence is active toward all people. In recognizing that the depravity of sin “…is total – it affects all aspects of our lives…is not the same as affirming absolute depravity – the teaching that every thought and deed of the sinful heart and mind is worthless in the sight of God.”[6] (142) In discussing the relationship of activism to government Mouw rejects the notion that all government authority is de facto faithful to its biblical mandate and ergo to be passively or actively supported. Evil, such as demonstrated by Hitler and the Nazis is to be rightly opposed. Mouw takes Paul’s words in Romans 13 as normative behavior for government, but where this norm fails resistance to evil is appropriate. In following Christ, we neither need to withdraw from or take over in exercising our influence.
  9. Evangelicals are committed to the importance of a personal (individual) faith in Jesus Christ. Though we recognize that individual salvation is not enough; the church must collectively address issues of injustice and public morality. Every person lives life coram deo e., before the face of God. This sobering reality of knowing and being known by God is not reducible to individualism but is a call to responsible community so that as God loves us, we love one another. It is also a call to confront evil expressed in “isms” which are already defeated in Christ e.g., racism, sexism, legalism etc.

Mouw takes up the work of wresting the name, “evangelical” away from those who have co-opted it in order to amplify the best theological heritage it represents. He is committed in the process to the reformed moto of ecclesia reformata semper reformanda. He does not propose a passive stasis or nostalgia, but active pursuit of God in fullness and truth.

I see the deconstruction about church life, community engagement, and appropriate lifestyles mentioned by Mouw as emanating from two forces. The first is a syncretism with the context of the United States. In this direction the evangelical assumptions about itself have become more and more comfortable with its equivalence to American exceptionalism and nationalism.  The second is a deconstruction emanating from the work of the Holy Spirit challenging culture assumptions that draws the church into a clearer reflection of the ministry of Christ. The later is where I place the discussion of Mouw who himself reflects a maturing of perspective that results from his engagement with the word and the spirit of God.

I found a heuristic in Mouw’s book that gives me direction on how to retain a personal integrity in claiming to be evangelical and a basis on which to challenge the misuse of the word by those who co-opt “evangelical” for their political agenda. May God grant us the grace and love to be the church Jesus calls us to be in the world.

[1] Bonhoeffer, Dietrich. (2009) Ethics: Dietrich Bonhoeffer works volume 6. Clifford J. Green ed. Minneapolis, MN: Fortress Press, 60-61.

[2] Source: https://www.minnpost.com/eric-black-ink/2019/04/on-michele-bachmann-and-her-view-of-trumps-godliness/; Accessed 26 June 2019.

[3] Mouw 2019:10.

[4] Bonhoeffer, Dietrich. (2009) Ethics: Dietrich Bonhoeffer works volume 6. Clifford J. Green ed. Minneapolis, MN: Fortress Press. Bonhoeffer again makes a important contribution. The opposite of a critically engaged faith is any one of the inadequate options identified by Bonhoeffer that oppose formation: Reason which cannot grasp the abyss of holiness or the abyss of evil; Fanaticism which assumes that the power of evil can be faced with purity of the will and principle; Conscience which attempts to fend off the power of superior predicaments only to be torn apart and settle for an assuaged versus good conscience to keep from despairing; Personal freedom that values necessary action over untarnished conscience, fruitful compromise over barren principle, or radicalism over barren wisdom of a middle way consent to bad to avoid the worse unable to recognize that the worse they seek to avoid may be the better one; Private virtuousness that does good according to abilities but necessarily renounces public life in the self-deception necessary to remain lean from the stain of responsible action in the world. “In all that they do, what they fail to do will not let them rest.” (80)

[5] Miroslav Wolf and Matthew Coasmun. (2019) For the Life of the World: theology that makes a difference. Grand Rapids, MI: Brazos Press, 82.

[6] Miroslav Wolf and Matthew Croasmun. (2019) For the Life of the World: theology that makes a difference. Grand Rapids, MI: Brazos Press, 69. “The image of the home of God as an abiding relation between God and the world fits well with two great images bookend the Bible. Both are images of the creations’ wholeness and flourishing. …the verdant garden (Gen. 2:4-3:22)…the thriving (and verdant) city (Rev. 21:1-22:7).” This integration and the point of human flourishing as a result of relationship with God is a theme amplified by Wolf and Croasmun that illustrates integration and common grace.

spider web theology

It is known in my family, who find it simultaneously comical and comforting, that I don’t tolerate spiders or their webs. I even have a special broom that allows me to circumnavigate the house outside and inside destroying the vestiges of arachnid existence. I don’t mind the existence of spiders in the woods around our home, but I do mind when they invade my space. If I see a spider, I immediately dispatch it to its heavenly home.

On one afternoon after I had washed the windows, I lay down on the couch with a cool drink to relish the beauty around me now made more visible by the clean windows. Our home has a 360-degree view and that means a lot of windows some of which are on the wall near the top of our vaulted ceiling.

Movement caught my eye in the highest window. There, in plain sight and apparent disregard for the work I had just completed in removing all webs prior to washing the windows, an orb spider was busy re-spinning its lunch ticket. I watched it work, a painstaking and exacting process and it started me thinking.

I routinely destroy webs and spiders routinely re-spin them. Yet, I have never heard a complaint by said spiders. Re-spinning damaged or destroyed webs is part of their process of survival – stuff happens. I thought about my own responses to setbacks, as losing a web is surely a setback for arachnid survival. I often expended far more emotional energy than is needed when I face setbacks. Rather than simply rebuilding my “web” I complain, bemoan my misfortune, lament the added workload, and on occasion engage in passionate “intercessory” prayer. My eight-legged friend simply does the work of re-spinning.

Jesus once said,

I have said this to you, so that in me you may have peace. In the world you face persecution, affliction, distress, pressure. But take courage; I have conquered the world! (John 16:33, Wheeler expanded NIV)

The fact of the matter is that affliction, distress, pressure, and even persecution, sabotage, and setbacks are a normal course. Jesus gives a frame of reference regarding distress that is: the perspective from which we assess life events determines (a) whether they can serve a positive formative purpose and (b) the degree to which we recognize the working of God who is given to contradicting injustice, hurt, despair, oppression, and the afflictions of the human condition.

In a spider’s world, Murphy was right. If anything can go wrong, it will. In our world, the same is true. In fact, I have determined a corollary to Murphy i.e., if its bad it can get worse. In light of this, perspective is important. Given the very real suffering, sabotage, setbacks, and even persecution we may face we are promised peace. Peace is that security or tranquility that is the foundation for flourishing that comes from the reality that the systemic roots of evil and corruption are already defeated in the resurrection of Jesus Christ from the dead. Jesus has overcome the systemic roots (the world in a systems sense). We are therefore called upon to engage behavior that contradicts the hurt of set-backs. I like the summary of womanist theologian Karen Baker-Fletcher;

The significance of Christ’s response to weapons of evil is not a passive bearing of it all, but is God’s profound “NO” to evil. In following Jesus, we participate in the divine “no” to evil and suffering. For these reasons, it makes sense to follow Jesus while also challenging an adulterous relationship with world power, greed, and violence.[1]

In watching that spider rebuild its web that day I realized it served as an eight-legged evangelist to me reminding me that things I see as a setback are not only predictable but powerful in that they serve to form and shape my development as a person who flourished in life not because I live in an artificial environment but because I have a sense of well-being and purpose that sees what God is up to even in the mundane and enjoys that fellowship with the Almighty that says “No” to evil and suffering and “Yes” to a flourishing and abundant life.

[1] Karen Baker-Fletcher. (2006) Dancing with God: The Trinity from a Womanist Perspective. St. Louis, MO: Chalice Press.

Are You a High-Capacity or High-Activity Leader?

iStock_000056636476_LargeI sat with friends of mine, both of whom are highly capable leaders in an international non-profit organization. Over the course of our conversation, they described their weariness and exhaustion as it relates to the demands of their current assignment. I listened to their story and noted that they danced around the subject of their director. They were careful to express their respect for their director whom they described as a high-capacity leader. What intrigued me in the conversation was the mixed messages I heard. On the one hand, they expressed frustration with their director over his consistent micro-management and unfinished initiatives. Every couple of weeks seemed to render a new “strategic” initiative that demanded everyone’s attention. Each new initiative had little connection to the one before it and never took into account the expenditure of financial and human resources needed to accomplish it. I could not make out a grand plan or objective in any of the initiatives they described.  On the other hand, they praised his high capacity for vision and initiative. They spoke in lofty terms about how he worked on a minimum of three devices at once and endured a grueling seven day a week schedule. They described him as warm and caring and committed. Then they described him as manipulative and domineering.
I began to ask what made this person a high-capacity leader in their minds. They described him as a man who:

  • Possesses high energy that engages a wide scope of tasks and generates a never-ending list of assignments and expectations for his team. He texts each of them numerous times every hour and after hours with ideas and assignments.
  • Demonstrates low awareness of other’s emotional needs. In fact, they described a person who minimizes others’ feelings and the challenges they face.
  • Exhibits a highly imaginative yet episodic vision casting. They described an imagination that bordered on fantasy – ideas were disconnected from the context and the challenges inherent in them.
  • Generates a trail of burned out senior leaders who leave the organization disillusioned and hurt.
  • Engenders high turnover among junior staff and leaders.
  • Manipulates calls to action through questions of loyalty frequently expressed in the question, “Will you support me?”
  • Task focused recruitment filling existing jobs and seeing people through the lens of their task contribution rather than their entire contribution to the organization.
  • Creates a culture of shame and guilt.
  • Is a gifted communicator.
  • Rarely debriefs with his senior staff and when this does occur it is expressed with minimal transparency.
  • Exercises defensive reasoning – problems and consequences are not his responsibility, instead, blame is assigned to staff and the quality of their loyalty.
  • Episodically warm and affirming – when he is not demanding performance and loyalty.
  • Has lost connection to his wife and family.

As we talked I wrote out the list above and then read it back to my friends.
“Oh no,” they said, “he is a godly spirit-filled man. One of the highest capacity leaders we have ever met.”
“Do you mean high capacity or high activity?” I asked. “The two are not the same” I suggested.
One of the most damaging kinds of leaders I come across is high-activity leaders who mistakenly assume that the more tasks they generate the more leader-like they appear. This kind of leader assumes that long hours are the same as effectiveness in leading. They expect others to work like they do and to be constantly available for the leader’s needs. I suggested to my friends that their director was in fact addicted to his own adrenaline and that the cost to their organization would not only be the talent drain they described but the woundedness the organization would ultimately generate when people saw outcomes that contradicted the mission of the organization.
“Let me contrast a high-capacity leader for you,” I said. “If capacity is the ability and power to do or understand something, then a high-capacity leader is a person who assists her organization in accomplishing a greater scope of outcomes that align with the mission of the organization. The high-capacity leaders I know have the impact of not only increasing outcomes but also of attracting greater resources.”
I started writing out the following list of characteristics I’d observed in high-capacity leaders:

  • A strategic focus on the kinds of tasks that must be engaged to achieve the desired outcomes. A high-capacity leader defines delegation and exhibits energy management. They have an enormous capacity for output that they follow-up with time for rejuvenation and they make room for both output and rejuvenation in all their team.
  • They demonstrate self-awareness in their emotions, self-confidence, and self-assessment and they exhibit social awareness in consideration of others’ emotional well-being.
  • They are highly imaginative and ground their imagination with a thorough awareness of the facts of their situation. They don’t deny challenges they recognize them and help their team generate strategies to address them.
  • They bring focus and inspirational purpose to their organization.
  • They have a history of producing high-capacity talent around them. This is in part a function of recruitment and more a deliberate investment in the capabilities and development of others. They attract the best and they openly appreciate them.
  • Their teams are characterized by low turnover and deliberate turnover. By that I mean they routinely give up their best people to take wider responsibilities in the organization.
  • They are motivational – they know what their people’s personal goals and ambitions are and they have a knack for integrating those ambitions into the organization’s objectives.
  • They are people focused when recruiting – they know that if they get the right people the tasks of the organization will be maximized creatively.
  • They develop a learning culture in which people are not afraid to make mistakes and take a risk.
  • They routinely debrief with their staff engaging them in a broader analysis of the organization and its context. Transparency is king for this leader because he wants his team to know the score.
  • They may not be a warm person but they are consistently appreciative of others and recognize jobs well done.
  • Their families are intact – they tend to have long-term marriages and share abiding intimacy with their spouse.

“Hmm,” my friends pondered my list and the contrast to the characteristics they described in their director. “We never saw this before,” they finally uttered.
I put the two lists side by side and the contrast between a high-task and a high-capacity leader jumped off the page.
“I’m not sure your definitions are reliable,” they suggested.
“I am open to rearranging the list and changing definitions,” I responded. “However, let’s start with outcomes, do you disagree in the outcomes I have listed for a high-task leader in that they damage their family, exhibit high turn-over, are abandoned by disillusioned senior leaders?” I queried.
“No,” they responded, “when we look at our director’s life and outcomes we can’t disagree with the description.”
The question that resonated with my friends was what kind of leader they would choose to be and whether there was a way to help their director see the contrast. Change, especially where high-task leaders have framed their identity around what they do rather than who they are, is difficult. It is part of what drives them to reaffirm their identity by adding more tasks. The sad part is that they often don’t see how toxic they have become to those around them.
What question resonates in your mind? Are you a high-capacity leader? Or, have you somehow exchanged true effectiveness for busy-work?  Look honestly at the outcomes your life is generating – what do you see?

Engage Diverse Populations – Be a Learner

Engaging diverse populations in the church both locally and globally predictably generates conflict. This is true from the first day of the church’s existence in Acts and remains so to this day. “In those days when the number of disciples was increasing, the Hellenistic Jews among them complained against the Hebraic Jews because their widows were being overlooked in the daily distribution of food.” (Acts 6:1 NIV) Such conflict arises out of competing loyalties, divergent assumptions, and contending values. Hence, I engage diverse populations with three primary commitments.
First, I have a commitment to remain present and curious. It is easy to withdraw at the first tension felt in engaging cultures that differ or even regional differences within the same culture. I have learned along the way to take a deep breath and stay in the discomfort long enough to learn what the other’s perspective is. Routinely I enter such situations, whether the classroom, a local congregation, or denominational or organizational governance body with a verbal commitment to be a learner. Typically the statement sounds something like this, “I see that we come to this meeting (or class) from a variety of perspectives. Given that, I make two commitments to you. First, I will be as clear as possible in my communication, please ask questions if I am unclear. Second, when it comes to understanding cultural or gender differences that exist between us I am your student. I can only know your perspective if you teach me. So, if I offend you, it is not intentional. It is ignorance that only you can help me understand and be aware of.”
Second, I have a commitment to recognize and encourage the capacity of the group I am meeting with to address their context and think through their challenges and solutions as a facilitator not a dictator. The apostles asked the Hellenistic Jews to identify their solution givers. The apostles did not select the deacons. They did provide a parameter that got the process of selection and then solution development going. Likewise in facing diverse populations I attempt to limit my input to helpful parameters or possibilities that the group must work through using their own assumptions, values, and allegiances. Assuming the capacity and capability of the group to engage the realities of the gospel in the context of their frame of reference works similarly to The Pygmalion Effect – the group rises to the occasion of my belief in them.
Third, and this is where I have experienced the best bonding and trust, I eat with them. It sounds amazingly simple – and it is. When I demonstrate respect for their culture by eating their food I join their social/familial network. I was once invited by my Pakistani neighbor to enjoy a meal with him and his family, all of whom were visiting from Pakistan. I faced predictable scrutiny and suspicion as a Christian among Muslims. Other than my host, everyone was very reserved until I dished up a serving of every course. I sat with the men who waited to see my response to the spiciest yogurt like dish. I took a big scoop with bread and meat (as I had seen them do) while an audible gasp rushed across the room. I opened my mouth popped the mixture in and munched with a smile of delight. The room broke into applause, smiles, and conversations started from every direction. 
The church is always diverse where people live out authentic faith – encountering cultural and ethnic diversity is unavoidable around the God who loves the world. Perhaps the best overall advise? Be child-like in your approach to learning. You don’t have to “have it all together.” You just have to be easily approachable and engaging.

A theology of leadership: it always has a cultural context

cropped-addis-ababa-week-1-0581.jpgWhen thinking about leadership through a theological lens it helps to be aware of the impact of one’s worldview on the process. We don’t think in a vacuum but in the context of the values, allegiances, and assumptions that make up the core of our worldview. So, approaching a theological reflection on what constitutes leadership is a process that requires both self-awareness and humility.
A culture’s view of power distance, certainty/uncertainty, masculinity/femininity, time orientation, and individualism/collectivism represent the factors that make up cultural constructs of what constitutes leadership.[1] These cultural factors are implicit. A practical theology of leadership recognizes (1) the cultural differences that go into defining what appropriate leadership looks like and (2) the dissonance in perspective that is certain to follow the transformative work of the gospel. This transformative work in collaborating across worldviews works both ways necessitating the need for a strong self-awareness and willingness to learn about and from others prior to making generalizations about leadership effectiveness or ineffectiveness.
The New Testament often utilizes metaphors to lay a foundation for defining leadership. Peter, for example, writes, “I exhort the elders among you to tend the flock of God that is in your charge, exercising the oversight, not under compulsion but willingly, as God would have you do it – not for sordid gain but eagerly. Do not lord it over those in your charge, but be examples to the flock.” (1 Peter 5:1-3 NIV)
The use of the shepherd metaphor quickly identifies leadership as a servant role. Sure, a shepherd is in charge of sheep but her primary assignment is the care of sheep. Peter draws a picture that can challenge or affirm cultural factors that define leadership.
Some cultures maintain a strict hierarchical relationship or high power distance between follower and leader. Peter doesn’t argue the extent to which leaders and followers should relate in a peer or subordinate/superior relationship. He does insist that leaders not repress or deride their followers. I can walk onto a Korean campus and observe congregants bowing to their pastor. Is this appropriate from my cultural perspective? No, it’s surprising – even off-putting. However, in paying attention to the relationship I see the deep care and respect that is mutually given in this act. At issue isn’t the form but the transformation of values that inform the form.
Femininity/masculinity is also addressed. Who should lead? Can women lead men? The imagery of a shepherd is not restricted to male or female. Even in the Bible cultures varied in whether men or women cared for sheep. The point is that the imagery of Peter plays well to either male or female leadership roles and calls for the same approach to servant leadership in submission to God.
Good practical theology utilizes imagery as a starting point for insight amplified through cultural lenses that are both sufficient and incomplete. When cultures, even distinctly different cultures, approach the scripture with a heart to learning (the essence of discipleship), both can learn from the other and both will experience the affirmation and challenge of their cultural assumptions.
[1] Geert Hofstede. Culture’s Consequences: Comparing Values, Behaviors, Institutions, and Organizations Across Nations 2nd ed. Thousand Oaks, California: Sage Publications, 2001

How the nature of relationship intersects with the organizational structure found in the local church

customersIt isn’t uncommon today to find remnants of the mindset of the industrial revolution in how the church thinks about structure. The mechanistic assumptions so predominate in business and non-commercial structures throughout the 20th century often seeped their way into church governance here in the west in the adoption of a corporate organizational authentication for tax purposes.  The emergence of the church growth movement contributed to this same mechanistic set of assumptions in that it often uncritically adopted effectiveness driven assumptions that placed relationships in a subordinate position to growth and self-preservation in the church. This propensity to mechanize organizational structures to gain efficiency and effectiveness fall short in that they stumble over the reality that people are involved. One business writer commented that a well-known shoe company’s heavy investment in TQM was undone by one guy in the order fulfillment department who purposely stuffed two right foot shoes or two left foot shoes in a single box. When asked why he was doing this he responded that his manager had treated him poorly and his actions were revenge because his manager’s bonus depended on consistently accurate order fulfillment.
Similarly, church leaders can tell their own stories about how one person’s or pastor’s vindictiveness held the entire organizational structure of a congregation hostage and leveraged a mechanistic structure to redefine reality or expectations of what the community of the church should be.
What makes the church so unique is that Jesus set the cornerstone of the church’s structure firmly in healthy relationships. Jesus said, “This is to my Father’s glory, that you bear much fruit, showing yourselves to be my disciples. As the Father has loved me, so have I loved you. Now remain in my love. If you keep my commands, you will remain in my love, just as I have kept my Father’s commands and remain in his love.” (John 15:8-10)
Jesus outlines the task (remain in love) and the outcome (bear fruit) that make up the parameters of the church’s organization. Based on what Jesus modeled, love (or the organizational structure of the local congregation) is characterized by truth-telling, forgiveness, support, instruction, insight, inquiry, missional focus, and developmental bias. Love is not an afterthought or optional component to the relationships Jesus expected of the disciples as they continued his ministry. Love and its characteristics are the core feature that determines the legitimacy of the church.
Relationships are not an intersection in the organizational structure of the church they are the constituting frame that allows for the diversity of gifting, outcomes, and methods inherent in the works of God operating through the church. Relationships define the church’s purpose and its method. For example: does the organization accept responsibility i.e., bear fruit as outlined in Luke 4:18-19? Does the organization evaluate its context and behavior with truthfulness? Does the organization generate restored relationships, maturing behavior, continuous insight into what God is doing? If relationships serve only to intersect with a structure that is built on some other foundation (e.g., mechanistic) then relationship fails to be the nucleus and becomes a secondary add-on that is not elemental to effective and efficient operational systems. Organizational structures that push relationships to a secondary status inevitably become toxic and a contradiction to missio Dei.
So, how do you functionally define the structure of your congregation? Perhaps it’s time to sit with your leadership team and review what makes the structure of your congregation really tick.

How does the nature of God shape our work?

downloadTheological propositions and discussion are often seem detached from the work-a-day world in the way we think. That doesn’t mean however that theological thinking is irrelevant to our day to day existence.  Consider the doctrine of the Trinity.  Work that reflects the nature and agenda of God, is shaped by the wholeness, uniqueness, oneness, and clarity of God’s triune nature. God’s triune nature, evident from the opening pages of the scripture, serves as a tutorial for one’s personal identity and expectations for how ministry should work and the collective identity of the local expression of the church.
Personal identity is that foundation from which all of us serve. How we see ourselves, understand our own nature, and define our strengths is the essence of our definition of ministry. Our nature reflects the triune nature of God in that we exist as corporeal creatures that can reason and think about transcendence in purpose and meaning. Starting from the Trinitarian nature of God who exists without self-contradiction is a far better beginning for self-understanding than the dualism our culture inherited from the Greeks. The challenge of a dualistic approach is the denigration of rather than engagement of our corporeal existence. Evangelicals have wrestled long and hard about how to live in a body and maintain a sense of holiness and wholeness – but they wrestled with the idea of separateness or contradiction rather than integration. That God took the form of a human in Christ and lived in a way that flourished in a relationship with God and others models an integrated way of thinking about self. Being human, Jesus lived with all of the drives, hormones, distractions, temptations, and limitations of a corporeal existence. It remains then for us to accept that the body is not an albatross hanging around the neck of our spirituality but the foundation that gives us the capacity for relationship, interaction, and moral reasoning in the quest of meeting the needs of the body.
Expectations for how ministry should work are seen in Christ who modeled humanness filled with the Spirit of God. Foundationally ministry in Jesus’ model is responsive, “Very truly, I tell you, the Son can do nothing on his own, but only what he sees the Father doing; for whatever the Father does, the Son does likewise.” (John 5:19 NIV) We are not called upon to do God’s work solely with the strength, abilities, and drives of our corporeal existence. We are called upon to participate with God in the power of God’s being in a new relationship with the Holy Spirit. The agenda and the capability to impact humankind at its deepest and noblest level is God’s. Here ministry becomes an adventure of response to God the Holy Spirit that simultaneously confronts the powers that imprison the human condition to servitude and unleashes wholeness that washes over people physically, mentally, and spiritually.  We are those who are truly alive. We are also truly present with God and with others. We see God’s works, we see others. The combination is transformative.  The capability to engage this relationship is the gift of the Holy Spirit.
In the triune nature of God, we also have a model for how the collective identity of the local church can function in its variety of gifts, a variety of ways to serve, and a variety of operations. The fundamental declaration of the Trinity is, “Hear, O Israel! The Lord our God, the Lord is one!” (Deuteronomy 6:4 NASB) This unity that finds no room for competition, one-upmanship, or withdrawal is the eschatological summons of the local church to live out its fullness in the gifts inherent in its members. We are diverse in gifting, service, and effect but one body. Moving as one has the potential of impact on our world that a diffused or contending intramural existence can never have.
The Trinity shapes our sense of identity, our sense of capacity, and our sense of belonging and interdependence. To the extent, we engage the Triune nature of God in vulnerable repentance and obedience the church emerges as a holistic expression of God’s love and power. To the extent we ignore or diminish the triune nature of God we become irrelevant – just another player in the field of our pluralistic society that has just another truth claim without power.

Leading is an act of reconciliation – or it should be

web version(An excerpt from the book, Change the Paradigm: How to lead like Jesus in Today’s World. Copyright 2015 by Raymond L. Wheeler. Used with Permission)
We sat around tables set up in a conference arrangement, and Professor Elizabeth Conde-Frazier sat just to my right. She paused long enough for me to rest from typing my notes. I realized after some moments that she was not going to restart her lecture immediately. I stretched my hands, repositioned them over the keyboard of my computer, and then glanced around the room. Every eye was aimed my direction. I turned to look at Dr. Conde-Frazier and caught a penetrating gaze. When our eyes met she inquired, “Why are you here?”
The question itself did not strike me as odd for two reasons. First, as a master teacher, she modeled a powerful and effective teaching style. She was a master at transitioning from content to dynamic reflection that refocused and honed our personal experience.
Second, as a middle-aged white guy in a culturally and gender diverse institution I often betrayed my own biases and upper middle class, suburban, and theologically conservative assumptions in my comments. This usually engendered a torrent of commentary from my academic peers on the evils of social privilege. A litany of historical references to abuse by those who held power and privilege often morphed into personal stories of marginalization or worse. I learned to listen to these stories as a process of education and reconciliation. I was, after all, a token representation of everything that social privilege represented in its best and its worst.
Power is not easy to possess when it is realized. The call to service Jesus gives makes power highly inconvenient. I would rather argue that it was not I who engaged in the kinds of social abuse described by my peers. However, as a leader I represent power and privilege—all leaders do. I did not grow up in poverty. I lived on the good side of town, and my parents remained married to one another throughout their lives. My upbringing was different from many of those in the classroom. I did not have to dodge gangs or violence each day growing up. I did not go hungry. I attended good schools and my parents could afford medical care. I was exposed to a great deal of cultural diversity as the son of a college professor. But the diversity I saw was sanitized—I saw it without its context. So, diversity was simply a curiosity—a distraction from the usual. I did not understand the experiences represented in the diversity I saw. Compared to so many others the word “privileged” does apply to me.
“I am not sure of the context of your question,” I responded.
“Why are you here,” she repeated with the same penetrating gaze. “Are you here to add to your social power and status through the acquisition of a doctorate or are you here to learn to serve?”
The question framed a tension that is common in a learning process and is common in engaging Christ. Is the acquisition or possession of social power de facto a contradiction of service? The inference beneath the frequently prickly comments of some of my academic peers in the program affirmed that many thought privilege and service were mutually exclusive. Many of them had suffered at the hand of social and ethnic prejudice. They arrived in this class by indefatigable persistence against all odds. Admittedly I did not understand the hurdles they had to cross to be there.
Clearly, a danger exists in the pursuit of power or added social currency. Blind pursuit of power leaves a wake of wrecked hopes and lives callously dismissed as mere collateral damage in the pursuit of ambition. But even if a person is not pursuing blind ambition the dilemma of injuring others while on the quest for justice does not go unnoticed by those hurt by the exercise of good intentions. A group of graduate students in Kenya helped me understand the damage of activism with good intentions. As we discussed ethics in leadership and the idea of reconciliation and justice, they pointed out that they did not object to justice. They objected to the way others defined justice for them. “We have a proverb here,” one of them stated. “When elephants make love, the grass gets crushed, and when elephants fight, the grass gets crushed.” From the perspective of the grass, the issue is not whether elephants fight or make love—the issue is that the elephants are unaware of the grass in the first place.
Leadership is complex. Effective leaders, those who know how to move people to work together toward specific objectives with passion and excellence, know that leadership requires more than style, skill, tools, experience, or power. Servant leadership works because of its underlying set of convictions about people, power, organizations, and success. For many it does not matter if the intentions of a leader are good or bad they still get crushed in the leader’s pursuit of success.
This reality is why defining servant leadership in the context of a leader’s life, work, organizational structure, spiritual development, and commitment to develop others is so important.

Don't be a zombie: why teams are a challenge

20170114_blp516I hear it in almost every business I work with. I hear it in the classroom. It’s a collective groan and wave of murmuring when a team assignment is announced. It is that an implicit frustration that not everyone on the team will carry their own weight. It is the fear of team zombies.
Various definitions of the word zombie adequately describe the kind of person everyone hopes will not appear on the team. Zombie: the body of a dead person given the semblance of life but mute and will-less, by a supernatural force, usually for some evil purpose.  A person whose behavior or responses are wooden, listless, or seemingly rote: automaton.[1]
Team zombies show up to meetings and avoid talking and contributing. They fail to execute their assigned responsibilities, reduce trust, and seem to effectively suck the intelligence of the team deflating the team to levels of both incompetence and mediocrity. Team zombies are the paragon of Lencioni’s team dysfunctions.
What drives a zombie to act like a will less mute unwilling to take responsibility or fulfill assignments? In my work with teams, I have found four common contributors that turn normal people into zombies or as I like to call it, the forces of “zombification.”
Intimidation. The cause of “zombification” to correct is the result of someone being placed on a team with those who they feel are superior in skill, experience, and insight.  It is the normal response of a novice.  This occurs in healthy organizations in which a novice is routinely given an opportunity to work above their pay grade and experience level with a team of highly competent people in order to expose the novice to greater complexity in problem analysis and solution finding.  I am encouraged when I see this kind of “zombification” occur because it is temporary and indicates that a person is in over their head and is learning to work with others who possess different and often greater experience and knowledge.  It is also usually self-correcting because working around highly experienced and gifted individuals draws the best out of even the most awkward novice. If you work in this kind of environment take notes and appreciate the fact you are in an exceptional organization.
Fear of reprisal.  Like intimidation, fear of reprisal is a “zombification” force that is rooted in the organizational culture. However, it is the diametric opposite of the kind of organizational culture that generates intimidation. Fear of reprisal results from having previously engaged critical thinking and innovation only to be shot down by others on the team or by the manager or owner because the idea challenged the status quo. Like intimidation this is frequently experienced in the novice who has joined an organization that acts far differently than they claimed. The novice has yet to discern what I call organizational double speak because they were blinded by the possibility of getting their first real paycheck so they didn’t pay attention to the clues they had all around them that the organization was a dysfunctional mess.
What are the clues of a dysfunctional organization? There are several to pay attention to: (1) use of passive verbs to define challenges e.g., sales are down. Sales or any other problem do not have a life of their own – the statement lacks causal information. (2) Hyper unanimity. People in great organizations share a similar vision but retain a unique personal perspective and even disagree at times. When I get around an organization that seems to have scripted answers to my questions rather than individual perspective I get suspicious. Typically there is a power broker behind the script that cracks the whip of fear. (3) Deflecting speech. When I ask questions that are deflected by the person in charge I also get suspicious. It usually indicates an organizational culture that lives in a manufactured reality – that reframe challenges so that a) no one is to blame or b) one singular cause is assigned to all failure.
Novices aren’t the only ones who experience dysfunctional organizational cultures. However, healthy novices get out. Unhealthy novices adapt and succumb to the practiced-identity-dissonance I describe below.
Conflict avoidance. This force of “zombification” is clearly inherent in dysfunctional organizations where conflict is viewed as detrimental to healthy interpersonal relationships. These kinds of organizations or departments exist as a co-dependent family system with defined roles and a key member who seems to dominate the emotional energies of the entire team. This person may not be the leader of the team but may hold the leader and the entire team captive to their emotional outbursts or threats.  This is also a characteristic force of “zombification” in novice leaders or team members who have yet to understand that conflict is often the key to greater innovation and insight simply because in a healthy team conflict can represent the first step toward clarity and honesty in communication. Think about the old team life-cycle adage: form, storm, norm, and perform.  Healthy conflict may be expressed in heightened emotions such as expressions of frustration or anger. Unhealthy conflict is expressed in belittling insults, and emotional shutdowns designed to dominate or suppress the opinions or participation of another.
Identity dissonance.  Identity dissonance is a force of “zombification” characterized by a lack of clarity about who the person is in their strengths, behavioral patterns, or knowledge base. Identity dissonance is characteristic of a person who is unaware of the significant contribution they can make.  Identity dissonance is expressed in two ways; practiced dissonance and unexplored dissonance.
Practiced dissonance occurs in those team members who exist in dysfunctional organizational cultures by keeping their head down and not making waves. These individuals do not have a clear grasp on their unique contribution, core skills, behavioral patterns, or unique gifts. They practice being zombies. They may complain about the repressive and toxic environment in which they work but they will never see the way their behavior passively condones the culture they say they hate. This kind of “zombification” is difficult to heal because it has become a protective excuse to avoid pain and a form of denial.
In contrast unexplored dissonance is a form of “zombification” that indicates a deep change is occurring in the person. It is, in the words of one of my mentors, a boundary time in development. This person faces uncertainty to the value of their contribution because they have engaged a position, or challenge, or period of development that calls for an expansion of their capacity. It is a temporary disorientation that ultimately finds resolution and with resolution a greater self-understanding, capacity to lead, and capability to contribute.
What is the conclusion then? I have said that internal (to the person) and external (corporate culture) forces exist that contribute to “zombification.” When analyzing your own hesitation to be a member of a team because the fear of “zombification” threatens to place inordinate responsibility and demands on your already precious time, I recommend a series of questions.
Is your hesitation rooted in the awareness that your organization is toxic? If so, why are you still there? Can you make a difference? (The answer to this depends on the power you have in the organization and the degree to which the organization is dysfunctional.) Who should you talk with to find a different organization to work for?
Is your hesitation rooted in the awareness that one of the forces of “zombification” have actually made their presence felt in your life and who can you talk to about it?
Is the “zombification” of one of your team members rooted in their being a novice? How can you mentor them to better performance?
Is your hesitation rooted in the fact you just don’t like being dependent on others to perform at your peak? Then check your arrogance. You have not succeeded alone up to this point. Is your avoidance of team participation actually a form of “zombification” in your own work behavior?
If you are stuck and you know you are a team zombie, find a coach or mentor and talk through how to become a contributor to the success of the team rather than a drain on the team’s performance. Work will be much more engaging and your interpersonal relationships much more fulfilling. Who wants to hang with zombies?
Finally, take responsibility to help the entire team raise their level of execution. If you refuse the force of “zombification” in your own life you can model for others how to do the same. But, don’t think you can model this from a posture of relational neutrality. You will have to talk about the subject and help others see how their behavior may, in fact, contribute to the very kind of work environment they hate. This doesn’t mean you must become a task master – it simply means you become a friend rather than a zombie.
[1] Source: http://www.dictionary.com/browse/zombie; Accessed 12 May 2017.

Take a deep breath, slow down – hiring doesn't need to be a pain

agree-to-disagreeHiring, none of my clients enjoy hiring. In fact, they strongly dislike the entire disruptive process of finding a new person. The process is fraught with risk, expense, and distraction (hidden costs). Hiring, however, is not like removing a band-aid, do not just rush through it thinking that reduces pain. Hurrying through the hiring process exponentially increases pain. Hiring is more like creating a fine wine. You need the right process, the right ingredients, and time to age.  Which is to say, good hiring is as much about perspective as it is a good process.
Here are some stats on hiring that SHRM recently published. örgen Sundberg, CEO of Link Humans, estimates that bad hires cost as much as $240,000.  Several variables that go into calculating the cost to replace a bad hire in our experience. These include:

  • Recruitment advertising fees
  • Recruitment follow-up and review
  • Staff time for interviews
  • Relocation costs
  • Training costs
  • Reduced team performance
  • Disruption across related projects
  • Lost opportunity
  • Assessment costs
  • Placement services
  • Litigation fees

A 2015 talent acquisition study from Brandon Hall Group and Mill Valley, Calif.-based Glassdoor concluded that the lack of a standardized interview process makes a company five times more likely to make a mistake in hiring compared to those companies with a standard process. Look at your process. Do you have one? What makes it work or why has it failed? What needs to change?
Ten percent of the respondents to one survey noted that new hires did not work out because they did not fit the culture of the organization. Oddly, determining cultural fit is typically one of the last steps many companies take in hiring. Since skills are easily assessed through any variety of validated skill assessment tools, it makes sense to spend more time on cultural fit. In my work with clients, appropriate skills sets are determined through communication skill, behavioral interviews, and skill testing. Communication skills are used as a preliminary test of employee capability. We provide instructions on how to follow-up by requesting response in writing. If a potential employee cannot put together professional email response they are dropped. A quick phone interview determines whether they have the presence that is needed.
Part of cultural fit is understanding the work behavior and stress behavior of the potential employee. I use the Birkman Method Signature report to look for who may make the best team fit. The Signature report from Birkman isn’t a cure-all, but it will accelerate how long it takes to understand how the potential hire will approach their work and your existing team.
Brandon Hall Group research reports that strong onboarding processes improve new-hire retention by 82 percent and productivity by over 70 percent. In contrast, companies with weak onboarding programs are more likely to lose new hires in the first year! One researcher suggested that the onboarding process should be a year-long mentoring process that routinely checks in on new hire adjustment and development.
Hiring is inconvenient, bad hiring is extremely inconvenient. Review your hiring process. The best time to make improvements in the way you hire new people is before you need to engage the process. Don’t wait until you are under the gun to find someone and whatever you do – don’t just look for a stop-gap. You will loathe the day you hurried through the process of hiring. On the other hand, if your organization is growing, hiring is a consistent need. In addition to the good process, a good mental shift is also helpful. Don’t look at hiring as a pain, look at it as part of your work to meet your customer needs with excellence.
If you are the owner or the hiring manager of your company build the kind of networks that allow you to be exposed to the best employees. Recruit even when you don’t have a position open at this very minute. Why wait? Think about what your organization needs next year and the year after, not just what is needed today. Remember that open positions actually offer an opportunity to rethink how work gets done. Look at your existing team first. Who is moving up? Who else needs to move out? If you have to do the work of hiring then look at your entire team and ensure that you have the best team for where your organization is going. Don’t fear change – embrace it.
I am always happy to sit down with you and talk through how your company finds and places new people. Give me a call.