The most dynamic leaders I know are also the most interesting people. Is that a coincidence? I don’t think so. Developing leaders is a multifaceted process that has much more to do with helping leaders develop who they are than it does developing a technical understanding of leadership.
Growth as a leader is multifaceted because people do not develop along a linear path of skill sets that build capacity. Instead leaders simultaneously develop technical skills, interpersonal styles and conceptual ability in a complex interaction between their internal sense of purpose, the context in which they lead (i.e., the relational dynamics of the organization) and the varying demands of the market place for product.
Identifying the factors of development along linear paths, as I have done in the diagram above, helps define the components of a leader’s development and illustrates that simply learning new skills is not the most significant aspect of leadership. The failure of many leadership development programs is that they focus solely on attempts to develop the skills and ability of leaders without addressing the far more important aspects of the leader’s identity as rooted in his or her personality and their spirituality (consciousness i.e., how they perceive reality).
Real success in leadership is not so much a technical skill as it is the ability to read the emotional environment and reassure people in the face of anxiety. Leaders who are most effective in reading the emotional environment of their organization and offering reassurance stand out – they exude confidence (not hubris) that reassure others and moves the conversation from anxiety to possibility. They have a secure identity. They have a differentiated sense of self.
If the leader understands his/her differentiation from the group then they are able to act without being affected by the group’s (institution’s) own emotional processes. Without a clearly differentiated sense of self the leader fails to develop clear values, a unique vision or a defined moral foundation. Instead the undifferentiated person looses the nerve to be his or her own self in the face of the emotional reaction of the group to both internal and external events. The leadership challenge inherent in being a differentiated person is succinctly described by Friedman:
A leader must separate his or her own emotional being from that of his or her followers while still remaining connected. Vision is basically an emotional rather than a cerebral phenomenon, depending more on a leader’s capacity to deal with anxiety than his or her professional training or degree.[i]
A differentiated person possesses clarity about their life goals and clarity about their own capacity potential. A differentiated person is unruffled by the reactivity of others. A differentiated person or leader is able to express his/her self without blaming. This person takes responsibility for their own destiny and emotional health.
Without a differentiated sense of self leaders become caught up in the organization’s emotional processes. As a result often agitate anxiety instead of steering the group through it. When a leader agitates his or her organization’s anxiety then behaviors such as reactivity, herding (quest for uniformity versus individuality in which the organization adapts to its least mature member), blaming, a quick-fix mentality and a lack of leadership occur.
I met Steve Moreau some time after he stepped into a CEO role in 2005. The way he presented himself impressed me. He consistently emphasized three core values: excellence, engagement and execution. He emanated conviction, energy and commitment. He did not seem to be merely mouthing a formula or the tag line of the latest business book. Steve capably lead the hospital he lead from loosing money to being one of the top 100 acute care hospitals in the nation and he did it in two years. How? Rather than blame his staff for poor engagement, or blame the situation Steve initiated change in how he and the organization related – he did not allow the least emotional mature members of the staff to decide the emotional climate of the hospital. He brought in coaches to work with his executive team and key managers to help them define their own individuality and he affirmed that individuality by rewarding performance and creativity.
How are you doing as a leader? Are you unruffled by the emotional reactivity of others? Do you hold others accountable for their own emotional wake? Do you insist that the least mature of your staff to grow? If you are then you most likely face the sabotage and resistance real leadership generates but you also experience progress and breakthroughs in how people on your team assess their situation and possibilities. Are you a differentiated person? If not, it is time to hire a coach or find a mentor capable of helping you change the way you see yourself and overcome the imaginative barriers that keep you from risking new thinking. If you are stalled as a leader you may be lost as a person. Don’t attend another seminar boasting 12 great breakthrough strategies – do the hard work of knowing yourself.
[i] Edwin H. Friedman. A Failure of Nerve: Leadership in the Age of the Quick Fix [Kindle Version], 430 of 5400. Retrieved from Amazon.com.
This is typically excellent, Ray! I really like the critical categories chart – simple yet profound. I think I have a weakness in taking organizational issues too personally. This is a great reminder and help!
Terry, thank you for the comment. I share the weakness when my career is viewed over time. In my current situation in the last year I have had ample opportunity to practice these principles and it appears that as a result I have contributed to a transformation in the situation I currently lead. Now that is exciting and a summons to grow to a whole new capacity to lead. Praise the God of Abraham, Isaac, Jacob and Ray!
This is typically excellent, Ray! I really like the critical categories chart – simple yet profound. I think I have a weakness in taking organizational issues too personally. This is a great reminder and help!
Terry, thank you for the comment. I share the weakness when my career is viewed over time. In my current situation in the last year I have had ample opportunity to practice these principles and it appears that as a result I have contributed to a transformation in the situation I currently lead. Now that is exciting and a summons to grow to a whole new capacity to lead. Praise the God of Abraham, Isaac, Jacob and Ray!
I really like what you said that skill and ability is not the most important element to develop but “the leader’s identity as rooted in his or her personality and their spirituality”. How true. The longer I lead, the more I see a need to strengthen the core: a leader’s identity/security and spirituality. Thanks for the reminder. I am always encouraged and challenged reading the blog.
Steve, thanks for the re-blog! My experience in this year affirms the importance of a clearly differentiated identity that is rooted in spirituality. I plan to write more on this in the months ahead.
I look forward to hearing more about this topic.
I really like what you said that skill and ability is not the most important element to develop but “the leader’s identity as rooted in his or her personality and their spirituality”. How true. The longer I lead, the more I see a need to strengthen the core: a leader’s identity/security and spirituality. Thanks for the reminder. I am always encouraged and challenged reading the blog.
Steve, thanks for the re-blog! My experience in this year affirms the importance of a clearly differentiated identity that is rooted in spirituality. I plan to write more on this in the months ahead.
I look forward to hearing more about this topic.
Reblogged this on Leader Impact and commented:Ray has two great thoughts in this his blog. First, he emphasizes the importance of strengthening the core of our leadership. This makes sense in the physical realm. When I have had back or neck problems, the real problem was due to weak core. When I worked on strengthening my core, many other physical ailments went away. The core of our leadership is our identity/security and our spirituality. If we work on those areas, our other leadership ailments almost self-adjust.
Second, Ray highlights the need to be differentiated leaders-similar to what Cloud refers to as healthy boundaries. A differentiated leader can separate his or her emotional being from that of their followers while still remaining connected. The leader does not get caught in the emotional fray. He or she takes personal responsibility for their emotional health and requires others on the team to do the same. Ray explains this in more in detail in his blog. Give it a read and sign up to get his updates. He has keen insight into leadership, personal development and culture.
Reblogged this on Leader Impact and commented:Ray has two great thoughts in this his blog. First, he emphasizes the importance of strengthening the core of our leadership. This makes sense in the physical realm. When I have had back or neck problems, the real problem was due to weak core. When I worked on strengthening my core, many other physical ailments went away. The core of our leadership is our identity/security and our spirituality. If we work on those areas, our other leadership ailments almost self-adjust.
Second, Ray highlights the need to be differentiated leaders-similar to what Cloud refers to as healthy boundaries. A differentiated leader can separate his or her emotional being from that of their followers while still remaining connected. The leader does not get caught in the emotional fray. He or she takes personal responsibility for their emotional health and requires others on the team to do the same. Ray explains this in more in detail in his blog. Give it a read and sign up to get his updates. He has keen insight into leadership, personal development and culture.
This is very refreshing for me. Thanks Dr. Ray
Eneyda, thank you for commenting. I am always excited to see that what I write makes a difference in other’s lives. I appreciate your comment and I appreciate you sharing the blog with others.
This is very refreshing for me. Thanks Dr. Ray
Eneyda, thank you for commenting. I am always excited to see that what I write makes a difference in other’s lives. I appreciate your comment and I appreciate you sharing the blog with others.
Part way through the article I was thinking, “This sounds like Failure of Nerve made understandable.” 🙂 Great read but I find myself slogging through the book instead of enjoying it.
Part way through the article I was thinking, “This sounds like Failure of Nerve made understandable.” 🙂 Great read but I find myself slogging through the book instead of enjoying it.
one of the Marine Corps principles of leadership is to “know yourself and seek improvement.” Right on the money Dr Wheeler!
Randy, thank you – I am glad the article spoke to you.
one of the Marine Corps principles of leadership is to “know yourself and seek improvement.” Right on the money Dr Wheeler!
Randy, thank you – I am glad the article spoke to you.
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